Pimento integration

Send approved wholesale orders to Pimento as trade orders

If your warehouse runs on Pimento, each wholesale order has to go in as a trade order, with the customer's contact details and the right shipping rule. Doing that by hand for every purchase order is slow, and a missed detail holds the order up at the warehouse. DELLI AI reads purchase orders from email, WhatsApp, Faire, Ankorstore, EDI and portals, checks them against what your warehouse needs, and sends each approved order to Pimento as a trade order.

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No card needed. Setup takes about 5 minutes.

How it works

Connect Pimento. Connect Gmail or Outlook first, then ask DELLI AI to connect Pimento. You enter the Client ID and Client Secret from your Pimento account.
Link your products. Bring in your Pimento SKUs, or match them to the products already in DELLI AI by code. A SKU has to exist in Pimento before an order can name it.
Tell DELLI AI your warehouse's rules. Say whether your warehouse needs an email and a phone number on every order, and copy in the shipping text of your Pimento Shipping Rules so you can pick a method per order.
Approve the order. When you accept an order with "send to Pimento" switched on, it becomes a trade (B2B) order in Pimento.
Follow it through. The order page shows Pimento's status for each order, and your product and inventory pages show Pimento's stock.

What moves between Pimento and DELLI AI

Orders. DELLI AI to Pimento, when you accept. Each line goes as its linked SKU, with the delivery address and the order reference, which starts as the customer's PO number.
Customer contact. DELLI AI to Pimento. The email and phone come from the customer's warehouse contact, or their main contact when none is marked.
Shipping method. DELLI AI to Pimento. Pimento matches the method you chose against your Shipping Rules and ships on that rule. With none chosen, your default rule applies.
Delivery date and notes. DELLI AI to Pimento, written into the order's note as "Requested Delivery" and "Delivery Notes" lines for the warehouse to read.
Order status. Pimento to DELLI AI, shown on the order.
Stock. Pimento to DELLI AI, shown on your product and inventory pages.
Products. Pimento to DELLI AI, when you bring them in. Nothing comes in on connect.

Why brands connect Pimento

Trade orders stay trade orders

Every order goes to Pimento flagged as B2B, so your 3PL handles it under its trade workflow.

The right courier per order

Pick one of your Shipping Rules on each order, and Pimento dispatches on that rule's method.

Missing details caught at accept

If your warehouse needs an email, a phone number or a country and the order lacks one, DELLI AI asks for it before anything is sent.

Cases on the invoice, singles in the warehouse

If your warehouse counts single items and you sell by the case, the DELLI team can switch on sending cases as single items. Your catalogue and invoices stay per case.

Good to know

Products come in from Pimento with no price, case size or VAT rate. Set those in DELLI AI before your first order.
Pimento doesn't share its warehouses, couriers or Shipping Rules with DELLI AI. Copy each rule's shipping text into your purchase order defaults, or send a screenshot.
Faire sends no retailer email. If your warehouse needs one, set a fallback email address of your own for marketplace orders.
Pimento has no field for a delivery date, so the date goes in the order's note. The warehouse can read it there but Pimento won't schedule from it.
Pimento brings in no customers and no invoices.

Questions

Will DELLI AI send anything without asking me?

No. Nothing goes to Pimento until you approve the order.

Can I choose the courier for each order?

Yes. List your Pimento Shipping Rules in your purchase order defaults and pick one on each order. Pimento ships on the matching rule, or on your default rule if none is picked.

My warehouse doesn't need a phone number on every order. Can I turn that off?

Yes. Email and phone are both required by default. Switch either off in your purchase order defaults and DELLI AI leaves it out when the order has none.

Can I use Pimento alongside another warehouse?

Yes. Connect Mintsoft or ShipHero as well and choose where each order ships from before you accept it. A routine can do it for you, such as UK orders to Pimento and EU orders elsewhere.

Which brands is it for?

Independent consumer goods brands selling wholesale: food and drink, beauty and personal care, health and supplements, household, pet and gifts.

Let DELLI AI run your wholesale.

Orders processed, stockists watched, invoices chased. Try it free for 30 days, no card needed.

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